Case management (CM) is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes. Occupational Therapists often work as Case Managers in the independent sector.
We can holistically work with a client to achieve their goals as we are duel trained in both physical and psychological medicine. Our work is client-centred and goal orientated.
Mr Perkins had a Road Traffic Accident. As a result, he sustained an incomplete spinal cord injury which left him with reduced mobility and upper limb function. The Case Manager was in contact with all the treatment providers to ensure he received timely and appropriate medical and therapeutic interventions. Contact was made with the solicitor and insurer and funding was made available for identified needs.
Adaptations were organised to his property so he could be discharged from hospital quickly. A care package was put in place to assist with his care needs and support his wife. Private Neuro-physiotherapy was organised to improve his mobility, fitness and stamina. A taxi account was set up until his own vehicle was organised. A suitable outdoor wheelchair was provided and enabled Mr Perkins to go out independently. Mr Perkins was unable to return to work but the Case Manager suggested joining a group where he could undertake purposeful activities at his own speed and without any pressure. He now goes every day to the workshop, making items for his family, socialising and feeling he has a purpose in life. His self-esteem has improved along with his emotional and psychological well-being.
Mr Perkins is now independent within the home; he mobilises in his wheelchair outdoors; he can drive and he goes out every day to unpaid work. This would not have been achieved without Case Management input.
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